Shipping policy

Dispatch & Delivery

Orders will be processed on a weekly basis, unless otherwise specified at the time of order. We're a small team and will dispatch weekly according to demand with the exception of order placed prior to Christmas where we will aim to pick orders & dispatch orders more frequently. Please email us at wf@make-bank.co.uk if your order is urgent.

We post all UK orders out via Royal Mail 2nd class or Royal Mail Tracked 48 depending on what you select at checkout. Please note that if you select standard Royal Mail 2nd class (and not Tracked 48) this is dispatched at your own risk. This is unsigned for and untracked and in the event the order does not reach you (but has been shown to have been delivered by Royal Mail) there is nothing further we can do. For extra peace of mind, especially for larger orders, we encourage you to select "Tracked 48" as a shipping option.

Delivery times are sadly out of our hands and can be subject to delays (from Royal Mail or force majeure). We cannot be held responsible for any delays. Sorry!

We ship internationally and all international orders will be shipped via Royal Mail on a tracked service. Deliveries take anywhere from 5-14 business days from the point of dispatch, depending on which country. They will also be subject to (potential) local customs delays and also sometimes there may be additional import duty, local taxes to pay. Sadly that stuff is out of our hands.

Delivery Costs

Royal Mail Tracked 48 (UK) = From £4.99

Royal Mail Tracked 24 (UK) = From £5.99

Royal Mail Standard International (Europe, including Republic of Ireland) Tracked range from £7.99 depending on the total weight of the order.

Royal Mail Standard International Tracked (USA & Rest of the World) ranges between £16.99 depending on the total weight of the order.

(Based on a small parcel of up to 1kg. Larger orders may require additional shipping charges and we will contact you on receipt of your order if so).

For deliveries outside of the UK, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs or other similar charges or impositions associated with your purchase, if any. By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.

UK Bank holidays are not classified as delivery days, so please allow extra working days for deliveries over UK Bank Holidays, or indeed International Bank holidays.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit/debit card or PayPal account used to place your order and that there are sufficient funds to cover the cost of the goods.

Goods will not be dispatched until payment has cleared.